Wall-mounted air conditioning across Orkney, Shetland and the Western Isles
Where a home in Stornoway faces the street, the outdoor unit usually goes at the rear, out of sight. In a semi or terrace in Stornoway, the indoor unit often goes on a back bedroom wall with the outdoor unit on a bracket below. Northern Scotland's climate puts the emphasis on reliable, efficient heating, with cooling a minor bonus.
Prices in Orkney, Shetland and the Western Isles
For Orkney, Shetland and the Western Isles, expect roughly £995 to £2,645 per room, VAT included, adjusted for typical Highlands, Islands and North East Scotland rates. Longer or hidden pipe runs, high-level brackets and electrical upgrades are the usual reasons a quote lands at the top of the range. As an example, the Popular option (quieter mid-range unit with Wi-Fi control and better seasonal efficiency for a living room) would typically be £1,395–£1,895 here. Travel, ferry or accommodation costs are not in these figures; they are quoted as a fixed amount in writing before you book.
Essential
Reliable 2.5–3.5 kW unit for a bedroom or study, standard pipe run, basic remote.
Popular
Quieter mid-range unit with Wi-Fi control and better seasonal efficiency for a living room.
Premium
Design-led or very quiet model, larger capacity or concealed pipework through a void.
Guide prices show VAT at 20%. HMRC treats most fixed air conditioners and air-to-air heat pumps installed in homes as energy-saving materials, zero-rated until 31 March 2027 when we supply and fit them. If your installation qualifies, your quote shows 0% VAT and a lower price. Servicing, repairs, cleaning and controls are charged at 20%.
Planning and permissions
Scotland has its own permitted development rules for heat pumps and outdoor units, with stricter treatment of listed buildings and conservation areas. We check the current position for your property with you and, if needed, with the council.
The survey
Where travel is involved, we agree the survey arrangements and any travel cost up front. On the day, the engineer measures the rooms, checks the electrics and agrees the outdoor unit position with you. In Orkney, Shetland and the Western Isles we often start with photos, room measurements and the make of any existing system, so the survey visit is focused and any travel cost can be quoted in writing first.
What is included
Included with wall-mounted air conditioning across Orkney, Shetland and the Western Isles:
- Insulated copper pipework, drain and interconnecting cable
- Survey by arrangement and room heat-gain check
- Supply of an R32 inverter unit sized to the room
- Nitrogen pressure test and deep vacuum before commissioning
- Handover of the remote, Wi-Fi app (where fitted) and filter cleaning
- Core-drilled wall penetration and sealed sleeve
Towns in Orkney, Shetland and the Western Isles
Pick your town for local details, or see every service in Orkney, Shetland and the Western Isles.

