Home service plans across the Scottish Borders
Spring is the most useful time for a service visit in Galashiels, before the first warm spell. A yearly service plan saves Galashiels households from having to remember when the system was last looked at. In central and southern Scotland, heat pump heating is usually the main reason to install, especially in homes on electric heating.
Prices in the Scottish Borders
Guide prices around the Scottish Borders run from £85 to £150 per system per year including VAT. Labour rates in Central and Southern Scotland keep this slightly under the national middle. The yearly price depends on the number of systems and indoor units covered by the plan. On our Central and Southern Scotland figures, the Multi-split option (one outdoor unit with two to four indoor units) is about £150–£270.
Single system
One indoor and one outdoor unit.
Multi-split
One outdoor unit with two to four indoor units.
Several systems
Two or more systems at one address.
Regulations and records
Any work on the refrigerant circuit in the Scottish Borders, from regassing to removal, must be done by F-gas certified engineers, with records kept.
The visit
Visits in the Scottish Borders are booked at a price agreed with you in advance. If the engineer finds anything beyond the agreed work, they explain it and price it before carrying it out. A photo of the indoor unit's label and a short description of the problem help us price the visit accurately and bring what is likely to be needed.
What is included
Included with home service plans across the Scottish Borders:
- Annual service visit booked for you
- Full clean and performance checks
- Written report after every visit
- Records kept together
- Reminder before each visit
- Repairs quoted and agreed before any work
Towns in the Scottish Borders
Pick your town for local details, or see every service in the Scottish Borders.

