Air conditioning for flats and apartments across Orkney, Shetland and the Western Isles
In Stornoway apartment blocks, the freeholder's consent is usually the first thing to sort out. Newer blocks in Stornoway with balconies are often the simplest flats to fit. Here, heat pumps are sized for low winter temperatures and exposed sites.
Prices in Orkney, Shetland and the Western Isles
For Orkney, Shetland and the Western Isles, expect roughly £1,195 to £5,295 per flat, one room to the whole flat, VAT included, adjusted for typical Highlands, Islands and North East Scotland rates. Longer or hidden pipe runs, high-level brackets and electrical upgrades are the usual reasons a quote lands at the top of the range. On our Highlands, Islands and North East Scotland figures, the Two rooms option (twin multi-split for living room and main bedroom) is about £2,345–£3,495. Travel, ferry or accommodation costs are not in these figures; they are quoted as a fixed amount in writing before you book.
Single room
One wall unit with a balcony outdoor unit.
Two rooms
Twin multi-split for living room and main bedroom.
Whole flat
Three or four rooms on one outdoor unit, concealed routes.
Guide prices show VAT at 20%. HMRC treats most fixed air conditioners and air-to-air heat pumps installed in homes as energy-saving materials, zero-rated until 31 March 2027 when we supply and fit them. If your installation qualifies, your quote shows 0% VAT and a lower price. Servicing, repairs, cleaning and controls are charged at 20%.
Consent and planning for flats
Leaseholders in Orkney, Shetland and the Western Isles usually need the freeholder's consent for anything fixed outside, and blocks of flats often need planning permission for outdoor units. In Scotland, flats are treated differently from houses under permitted development, so we confirm the position with the council where needed.
The survey
Where travel is involved, we agree the survey arrangements and any travel cost up front. On the day, the engineer measures the rooms, checks the electrics and agrees the outdoor unit position with you. In Orkney, Shetland and the Western Isles we often start with photos, room measurements and the make of any existing system, so the survey visit is focused and any travel cost can be quoted in writing first.
What is included
Included with air conditioning for flats and apartments across Orkney, Shetland and the Western Isles:
- Single or multi-split system
- Outdoor unit position agreed with the freeholder
- Pressure test, vacuum and commissioning
- Documents for the managing agent
- Survey by arrangement and lease and consent checklist
- Protection of common areas
Towns in Orkney, Shetland and the Western Isles
Pick your town for local details, or see every service in Orkney, Shetland and the Western Isles.

