Air-to-air heat pumps in Norwich
Long sunny spells in the East of England put conservatories and top-floor rooms under real pressure. Homes in Norwich on electric, oil or LPG heating are the ones most likely to benefit from an air-to-air heat pump.
We size every heat pump in Norwich for a cold winter day, then check the cooling side is right for summer. Norwich is one of the main towns we cover in Norfolk, alongside Great Yarmouth and King's Lynn. That includes the NR2 and NR3 postcode districts.
Prices in Norwich
For Norwich, expect roughly £3,295 to £12,795 for 2–5 rooms, VAT included, adjusted for typical East of England rates. The East of England is one of the dearer parts of the UK for trades, which shows in the range. Longer or hidden pipe runs, high-level brackets and electrical upgrades are the usual reasons a quote lands at the top of the range. As an example, the Small home option (three or four rooms heated and cooled) would typically be £4,995–£8,345 here.
Two rooms
Living room and main bedroom on one outdoor unit.
Small home
Three or four rooms heated and cooled.
Whole home
Five or more rooms, sized to replace the existing heating.
Prices are shown before any Boiler Upgrade Scheme grant. The £2,500 air-to-air grant applies only to eligible homes in England and Wales, using an MCS-certified heat pump installed by an MCS-certified installer, who applies for the grant and deducts it from the price. We confirm eligibility, and which installer applies, before you commit.
Guide prices show VAT at 20%. HMRC treats most fixed air conditioners and air-to-air heat pumps installed in homes as energy-saving materials, zero-rated until 31 March 2027 when we supply and fit them. If your installation qualifies, your quote shows 0% VAT and a lower price. Servicing, repairs, cleaning and controls are charged at 20%.
Planning and permissions
England's rules let most houses fit an outdoor unit without a planning application, as long as the size, number and MCS 020(a) noise conditions are met. Flats, listed buildings and roof-mounted units are treated differently.
Norwich is in the Boiler Upgrade Scheme area, so eligible homes replacing oil, gas, LPG or electric heating may be able to get £2,500 off an air-to-air heat pump, as long as no fossil-fuel boiler stays in use. An MCS-certified installer must claim it; we confirm eligibility, and which installer applies, before you commit.
The survey
Surveys in Norwich cover heat gain, pipe routes, electrics, access and noise to the nearest neighbour, so surprises on the day are rare. At the survey we look at how each room is used, where the sun hits it and how the pipes can reach the outside wall, then put it all in a written quote.
What is included
Here is what is included on every job in Norwich:
- Indoor units sized for winter heating, not just cooling
- Free survey with a room-by-room heat-loss calculation
- Pressure test, vacuum and commissioning
- Outdoor unit placed for airflow and noise compliance
- Advice on running settings and tariffs
Nearby
Neighbouring places we cover include Wymondham (9 miles), North Walsham (14 miles) and Attleborough (14 miles). See all services in Norwich or air-to-air heat pumps across Norfolk.