Air-to-air heat pumps across Norfolk
Ask at your Norwich survey whether the Boiler Upgrade Scheme grant could apply to your home. Homes in Norwich on electric, oil or LPG heating are the ones most likely to benefit from an air-to-air heat pump. Bright summers in the East of England mean solar gain through glass is usually the biggest load to design for.
Prices in Norfolk
Air-to-air heat pumps in Norfolk typically come in at £3,295–£12,795 for 2–5 rooms including VAT, based on East of England rates. The East of England is one of the dearer parts of the UK for trades, which shows in the range. The biggest variables are the pipe route, access for the outdoor unit and the state of the consumer unit, all of which the survey settles. Typical Small home work (three or four rooms heated and cooled) lands around £4,995–£8,345 in this area.
Two rooms
Living room and main bedroom on one outdoor unit.
Small home
Three or four rooms heated and cooled.
Whole home
Five or more rooms, sized to replace the existing heating.
Prices are shown before any Boiler Upgrade Scheme grant. The £2,500 air-to-air grant applies only to eligible homes in England and Wales, using an MCS-certified heat pump installed by an MCS-certified installer, who applies for the grant and deducts it from the price. We confirm eligibility, and which installer applies, before you commit.
Guide prices show VAT at 20%. HMRC treats most fixed air conditioners and air-to-air heat pumps installed in homes as energy-saving materials, zero-rated until 31 March 2027 when we supply and fit them. If your installation qualifies, your quote shows 0% VAT and a lower price. Servicing, repairs, cleaning and controls are charged at 20%.
Planning and permissions
For most houses in Norfolk, the outdoor unit is permitted development if it passes the MCS 020(a) noise check (37 dB(A) or less at the nearest neighbouring window) and stays within the size and number limits. We run that check on survey.
Norfolk is in the Boiler Upgrade Scheme area, so eligible homes replacing oil, gas, LPG or electric heating may be able to get £2,500 off an air-to-air heat pump, as long as no fossil-fuel boiler stays in use. An MCS-certified installer must claim it; we confirm eligibility, and which installer applies, before you commit.
The survey
The free survey is where the real price is set: room measurements, pipe and drain routes, electrical checks and the outdoor unit position, all written into your quote. We book surveys in Norfolk at a time that suits you, including early evenings by arrangement, and send the written quote afterwards.
What is included
Included with air-to-air heat pumps across Norfolk:
- Grant eligibility check for the Boiler Upgrade Scheme
- Pressure test, vacuum and commissioning
- Advice on running settings and tariffs
- Free survey with a room-by-room heat-loss calculation
- Outdoor unit placed for airflow and noise compliance
- Indoor units sized for winter heating, not just cooling
Towns in Norfolk
Pick your town for local details, or see every service in Norfolk.